FAQs

Before you contact us, here are some answers to common questions

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

2-10 business days

What is the exchange/return policy?

We value our customer experience. If your product has a manufacturing defect, we will be more than happy to exchange your item. No refunds, store credit may be available on a case by case basis